Artwork may be provided on a removable USB drive or via email

A Note About Digital Artwork

Production delays can occur when digital artwork is provided in the wrong format. Much time can be lost with efforts to convert files that are submitted without following the guidelines below. Please contact us if you have any questions about the suitability of your digital files or any of our format requirements. It is HIGHLY RECOMMENDED that you also mail or fax a hard copy of the artwork and any special instructions.

Artwork is only as good as you provide. Simply because the art file is an EPS or Tiff format does not mean it will be clean and useable. Faxed or scanned art which has been reproduced numerous times will not improve and will not look its best without additional clean up efforts. Please do not submit web graphics as they are produced in a resolution setting (generally 72 dpi) that is too low for our processes to reproduce attractively.

*We reserve the right to refuse any artwork that will not meet our standards of product quality when reproduced with our equipment and processes.

When using Illustrator or Freehand, remember to convert text to outlines

Image Resolution

Image resolution must be a minimum of 300 dpi at 100% imprint size for best reproduction.

Font Information

Convert all text to outlines or paths. Please be aware that once this is done and saved, the text in your artwork can no longer be edited. If editing is required you must include the Font (TrueType only) with the file.


When assigning a color to art or text, please use a PMS color. This will work for process or spot colors.

Setup, Etching, Engraving and Additional Fees

Prices include amount of engraving or etching appropriate for item indicated in one location. Excessive text, second sides or additional locations may result in additional charges. Some items (etched marble and crystal for example) may require a Setup Fee, which is indicated with the item pricing. There is typically only one Setup Fee for all items of common type. For instance, if you ordered five pieces of a crystal vase, only one Setup Fee would apply for all five. Our Setup Fee covers the cost of prepping each item for etching or engraving.

Glass etching - $35.00 exact reorders - $10.00

Marble awards etching - $35.00 exact reorders - $10.00

Color fill - 1 color included where indicated additional colors $10.00 each

Engraving on silver plated items - $.50 per letter ($10.00 minimum)

Second location or side - Setup charge plus $10.00 per item

Multiple color logos priced by quotation only.

NOTE: Separate items may not be combined to increase quantity discounts; sizes shown are approximate and can vary slightly due to manufacturing